New databases for December

The following list represents new subscription databases added to the A-Z list of Resources, as well as those for which the title, vendor, or platform has changed, from December 1-23, 2016. You may wish to add one or more of these to your subject guides. New databases will be posted to reDUX at the end of each month. You can also find a list of the newest resources, and those for which a trial is underway, at http://libraries.indiana.edu/electronic-resources-trials-and-new-additions.

CQ Press Library (formerly CQ Political Reference Suite)
https://libraries.indiana.edu/cq-press-library

IEEE Xplore Digital Library (formerly IEEE Computer Society Digital Library)
https://libraries.indiana.edu/ieee-xplore-digital-library

Political History of America’s Wars (formerly CQ Political History of America’s Wars)
https://libraries.indiana.edu/cq-political-history-americas-wars

The Presidency A to Z (formerly CQ American Government A-Z Series: Presidency)
https://libraries.indiana.edu/presidency-z

RISM Series A/II: Music Manuscripts after 1600 (formerly RISM Online)
https://libraries.indiana.edu/rism-series-aii-music-manuscripts-after-1600

South and Southeast Asian Literature (formerly South and Southeast Asian Literature in English)
https://libraries.indiana.edu/south-and-southeast-asian-literature

New databases for November

The following list represents new subscription databases added to the A-Z list of Resources, as well as those for which the title, vendor, or platform has changed, from November 1-30. You may wish to add one or more of these to your subject guides. New databases will be posted to reDUX at the end of each month. You can also find a list of the newest resources, and those for which a trial is underway, at http://libraries.indiana.edu/electronic-resources-trials-and-new-additions.

Arte Público Hispanic Historical Collection: Series 2 (formerly Latino-Hispanic American Experience: Leaders, Writers, and Thinkers)
https://libraries.indiana.edu/arte-publico-hispanic-historical-collection-series-2

Balance of Payments and International Investment Position Statistics (BOP/IIP) (formerly Balance of Payment Statistics)
https://libraries.indiana.edu/balance-payments-and-international-investment-position-statistics-bopiip

Dictionary of Old English: A-H (formerly Dictionary of Old English: A to G Online)
https://libraries.indiana.edu/dictionary-old-english-h

Donetsk and Luhansk Newspaper Collection
https://libraries.indiana.edu/donetsk-and-luhansk-newspaper-collection

Early American Imprints, Series I: Evans, 1639-1800 (formerly Evans Digital Edition)
https://libraries.indiana.edu/early-american-imprints-series-i-evans-1639-1800

European Views of the Americas: 1493 to 1750 (formerly European Views of the Americas)
https://libraries.indiana.edu/european-views-americas-1493-1750

IMF Data (formerly IMF eLibrary Data)
https://libraries.indiana.edu/imf-data

MagillOnLiterature Plus (formerly Magill on Literature)
https://libraries.indiana.edu/magillonliterature-plus

Making of Modern Law: U.S. Supreme Court Records and Briefs, 1832-1978 (formerly U.S. Supreme Court Records and Briefs, 1832-1978)
https://libraries.indiana.edu/making-modern-law-us-supreme-court-records-and-briefs-1832-1978

Music Magazine Archive
https://libraries.indiana.edu/music-magazine-archive

SNL Unlimited
https://libraries.indiana.edu/snl-unlimited

Universal Database of Baltics, Belarus, Moldova, Ukraine (formerly Universal Database of Ukraine, Moldova, Belarus and Baltics)
https://libraries.indiana.edu/universal-database-baltics-belarus-moldova-ukraine

Universal Database of Russian Library and Information Sciences (formerly Universal Database of Library and Information Sciences (UDB-LIB))
https://libraries.indiana.edu/universal-database-russian-library-and-information-sciences

Universal Database of Russian Social Sciences & Humanities (formerly Universal Database of Social Sciences & Humanities)
https://libraries.indiana.edu/universal-database-russian-social-sciences-humanities

World Bank Open Data (formerly Global Development Finance)
https://libraries.indiana.edu/world-bank-open-data

World of Children – Artek Pioneer Camp Archives, 1944-1967 Online (formerly World of Children in the USSR)
https://libraries.indiana.edu/world-children-artek-pioneer-camp-archives-1944-1967-online

New databases for October

The following list represents new subscription databases added to the A-Z list of Resources, as well as those for which the title, vendor, or platform has changed, from October 3-31. You may wish to add one or more of these to your subject guides. New databases will be posted to reDUX at the end of each month. You can also find a list of the newest resources, and those for which a trial is underway, at http://libraries.indiana.edu/electronic-resources-trials-and-new-additions.

African American Newspapers (formerly African-American Newspapers: The 19th Century)
https://libraries.indiana.edu/african-american-newspapers

African History and Culture Imprints from the Library Company of Philadelphia (1540-1921)
https://libraries.indiana.edu/african-history-and-culture-1540-1921-imprints-library-company-philadelphia

Ageline (formerly AARP Ageline)
https://libraries.indiana.edu/ageline

American Race Relations: Global Perspectives, 1940-1996
https://libraries.indiana.edu/american-race-relations-global-perspectives-1940-1996

Apartheid: Global Perspectives, 1946-1996
https://libraries.indiana.edu/apartheid-global-perspectives-1946-1996

Black Authors, Imprints from the Library Company of Philadelphia (1556-1922)
https://libraries.indiana.edu/black-authors-1556-1922-imprints-library-company-philadelphia

Black Short Fiction and Folklore: African, African American, and Diaspora (formerly Black Short Fiction)
https://libraries.indiana.edu/black-short-fiction-and-folklore-african-african-american-and-diaspora

Business Source Complete (formerly Business Source Premier)
https://libraries.indiana.edu/business-source-complete

Caribbean History and Culture, Imprints from the Library Company of Philadelphia (1535-1920)
https://libraries.indiana.edu/caribbean-history-and-culture-1535-1920-imprints-library-company-philadelphia

Census.gov
https://libraries.indiana.edu/censusgov

Cold War: Global Perspectives on East-West Tensions, 1945-1991
https://libraries.indiana.edu/cold-war-global-perspectives-east-west-tensions-1945-1991

Consumer Health Complete
https://libraries.indiana.edu/consumer-health-complete

Dance Online: Dance in Video, Volume I (Formerly Dance in Video, Volume I)
https://libraries.indiana.edu/dance-online-dance-video-volume-I

Entrepreneurial Studies Source
https://libraries.indiana.edu/entrepreneurial-studies-source

Fuente Académica Premier
https://libraries.indiana.edu/fuente-academica-premier

History Reference Center
https://libraries.indiana.edu/history-reference-center

Hoosier State Chronicles
https://libraries.indiana.edu/hoosier-state-chronicles

Humanities Full Text
https://libraries.indiana.edu/humanities-full-text

Immigrations, Migrations and Refugees: Global Perspectives, 1940-1996
https://libraries.indiana.edu/immigrations-migrations-and-refugees-global-perspectives-1940-1996

Indiana Memory
https://libraries.indiana.edu/indiana-memory

International Bibliography of Theatre and Dance with Full Text
https://libraries.indiana.edu/international-bibliography-theatre-and-dance-full-text

LandScan Global, 2015
https://libraries.indiana.edu/landscan-global-2015

Literary Reference Center Plus
https://libraries.indiana.edu/literary-reference-center-plus

Literature and Culture Collection (formerly 19th-Century Literature and Culture Collection)
https://libraries.indiana.edu/literature-and-culture-collection

McClatchy-Tribune Collection
https://libraries.indiana.edu/mcclatchy-tribune-collection

MEDLINE with Full Text (EBSCO) (formerly Medline (EBSCO))
https://libraries.indiana.edu/medline-full-text-ebsco

Middle East and North Africa: Global Perspectives, 1957-1995
https://libraries.indiana.edu/middle-east-and-north-africa-global-perspectives-1957-1995

Music Online: Opera in Video (formerly Opera in Video)
https://libraries.indiana.edu/music-online-opera-video

Music Online: Smithsonian Global Sound for Libraries (formerly Smithsonian Global Sound)
https://libraries.indiana.edu/music-online-smithsonian-global-sound-libraries

Music Online: The Garland Encyclopedia of World Music (formerly The Garland Encyclopedia of World Music Online)
https://libraries.indiana.edu/music-online-garland-encyclopedia-world-music

Newspaper Source Plus (formerly Newspaper Source)
https://libraries.indiana.edu/newspaper-source-plus

Newswires
https://libraries.indiana.edu/newswires

Points of View Reference Center
https://libraries.indiana.edu/points-view-reference-center

Science Reference Center
https://libraries.indiana.edu/science-reference-center

Slavery in America and the World: History, Culture & Law
https://libraries.indiana.edu/slavery-america-and-world-history-culture-law

Small Business Reference Center
https://libraries.indiana.edu/small-business-reference-center

Television News Archive (formerly Television News Archive Indexes)
https://libraries.indiana.edu/television-news-archive

Vente et Gestion
https://libraries.indiana.edu/vente-et-gestion

New databases for September

The following list represents new subscription databases added to the A-Z list of Resources, as well as those for which the title, vendor, or platform has changed, from September 1-30. You may wish to add one or more of these to your subject guides. New databases will be posted to reDUX at the end of each month. You can also find a list of the newest resources, and those for which a trial is underway, at http://libraries.indiana.edu/electronic-resources-trials-and-new-additions.

AM Explorer
https://libraries.indiana.edu/am-explorer

Law and Society Since the Civil War
https://libraries.indiana.edu/law-and-society-civil-war

Literary Manuscripts: Berg Collection (formerly Literary Manuscripts)
https://libraries.indiana.edu/literary-manuscripts-berg-collection

Literary Manuscripts: University of Leeds
https://libraries.indiana.edu/literary-manuscripts-university-leeds

Medieval Family Life
https://libraries.indiana.edu/medieval-family-life

Nutrition Care Manual
https://libraries.indiana.edu/nutrition-care-manual

Perdita Manuscripts
https://libraries.indiana.edu/perdita-manuscripts

RILM Abstracts of Music Literature with Full Text (formerly RILM Abstracts of Music Literature)
https://libraries.indiana.edu/rilm-abstracts-music-literature-full-text

RILM Music Encyclopedias
https://libraries.indiana.edu/rilm-music-encyclopedias

S&P Global NetAdvantage (formerly Standard & Poor’s Netadvantage)
https://libraries.indiana.edu/sp-global-netadvantage

WGSN Fashion
https://libraries.indiana.edu/wgsn-fashion

Microcopy Matters!

Can one word change user experience on your website, for better or worse? YES. Think about the labels you experience on websites – and in the non-web world – every day. Most of them are just a word or two, and yet you rely on those words to give you confidence that you know what is going to happen if you take a particular action.

A real world example that has been bugging me for years: The gas station closest to my house has instructions on the gas pumps. After you swipe your credit card, it says to “push start.” THERE IS NO “START.” NOWHERE is there anything that says “START.” There is, however, a button that says “PUSH.” Sure, I can figure out that I’m supposed to push that button, but why on earth not use the word that actually matches up to what you’re looking for? What if someone who isn’t fluent in English tries to use the gas pump? Or, for that matter, a nit-picky word-nerd? Insert “banging head against wall” emoji here. (The more you learn about UX, the more stuff like this drives you crazy… it ain’t pretty, folks.) A good rule of thumb, by the way, is to use a label that relates to “what’s going to happen if you take this action” as opposed to “the method by which you take the action” – “submit request” is a much better label for a button on your website than “click.” (If your user is submitting a request, that is.)

Windows 95 "Start" menu including "Shut Down" option
Just try explaining this to my mom.

And speaking of “start,” did anyone else attempt to do tech support for less computer-literate coworkers or relatives in the days of Windows 95? “Okay, now to shut down your computer, click the Start button.” WHO COMES UP WITH THIS? THIS DOESN’T EVEN MAKE SENSE! “To stop the thing, click on the thing that starts the thing.” WHAT. And then, when Microsoft did away with the “Start” label and just offered a round buttony thing that does all the things, everyone still called it a “start button” and then they complained when it went away in later versions of Windows – but that’s another story.

On a more local note, a few years ago our department did a little bit of lightweight user testing on some website labels we were considering. We were about to roll out new-and-improved subject pages that would include lists of databases, and we were trying to decide what to call a short list of databases that were the most generally useful within a subject. Start here? Best bets? Core databases? Research starters? Be like Google and call it “I’m feeling lucky”?

I personally thought “best bets” would be a great label. Short, snappy, suggests that you might want to try these first if you’re floundering, without necessarily tying them to a particular point within the research process (you might also find them useful when you’re in the middle of things). Boy, was I wrong. Thank goodness our user testing involved asking some international students, because “best bets” was all but meaningless to many of them. Idiom, people! Plus, who wants to be gambling if they’re using a library website, anyway? (We ended up using “Start here.”)

On a slight tangent: What even is a “database”? What do you call those things? Subscription electronic resources? Library research tools? I’ve heard students call them “specialized search engines” which is technically not accurate, but understanding how our users think about things helps us use friendlier language sometimes. The same brief user interviews that saved us from “best bets” told us that the word “resources,” within the context of a library website, more or less made sense to people. I’ve never been confident that any label we can come up with for those things will make sense to everyone… but you gotta use something. (If you work on a library website, and you’ve come up with a great label that works well for your users, let me know, eh?)

And don’t get me started on “Useful Links.” The day I retire, I’m gonna go through and change all those labels to “Useless Clicky Things,” which is just about as meaningful.   …Okay, I’m not. But I’m sure gonna think about it.

More recently, as we were about to go live with a totally redesigned search box that was much more prominent on the Libraries’ home page, we had a long conversation about how to label it. We wanted something welcoming, something that would put the search box in context so you feel like you know how to use it. We thought about “What are you searching for in the library?” Well, there’s a saying that “only librarians like to search – everyone else wants to FIND.” (You know it’s true!) And we didn’t want to set a tone of “you’re going to be searching… and searching… and searching.” Eventually, and after some discussion of the relative merits of “what do you want to find” versus “what would you like to find,” we went with “What would you like to find at the library today?” And we also put “Search…” in the box for those who might be looking for that particular word out of habit.

Search box on the Libraries' website

Which brings me to a fascinating article I just read. The very smart folks who run the GOV.UK website found that pages with buttons labeled “Start now” often ended up with users going around in circles rather than clicking the “start now” button. They observed this behavior in the lab when running tests, and then reviewed usage stats to find out whether the same thing happened “in the wild.” It did, so they set about testing different labeling options, using A/B testing to weigh several options and see which performed best. You can read about their testing methods, and the results they ended up with, in “A/Bsolutely fabulous testing” on the “Inside GOV.UK” blog.

There are so many other examples of this kind of thing. Have you ever seen a confirmation dialog box pop up and been completely uncertain about which option you actually want? (“Do you really want to cancel?” with your choices being “YES” and “CANCEL” is a sad but true example.) Beth Aitman, who’s also in the UK – those wonderful UK word-nerds! – wrote a great article about how to write a confirmation dialog.

This stuff – tiny little bits of text that make a big difference – is called “microcopy.” And it matters. It’s more than just labels and buttons; think about link text – what people click on to go somewhere else. Do they know where they’re going? Does the link make sense to them? What about somebody using a screen reader to access your page – do things make sense to them? Iain Broome (another Brit, it appears!) has a fantastic piece on “How to write good hyperlinks” which I highly, highly recommend. In fact, Broome’s article will help you think through the process of writing other things on the web, not just hyperlinks – that is, if you want to write things that are accessible and understandable to your users. I hope you do.

So yes, I may sometimes spend twenty minutes deciding on the absolute best word for a particular purpose. And I may fuss at you more than you may think is warranted if you have a link that says “click here” on your web page. But this stuff matters. Microcopy is the difference between “Please come in; we’re so happy to see you!” versus “This is a door.” Choosing the right words for your website, especially in places that are crucial decision points for your users, can be the difference between “this sucks!” and “success!”

New databases for August

The following list represents new subscription databases added to the A-Z list of Resources, as well as those for which the title, vendor, or platform has changed, from August 1-31. You may wish to add one or more of these to your subject guides. New databases will be posted to reDUX at the end of each month. You can also find a list of the newest resources, and those for which a trial is underway, at http://libraries.indiana.edu/electronic-resources-trials-and-new-additions.

British Library Newspapers (formerly British Newspapers 1600-1900)
https://libraries.indiana.edu/british-library-newspapers

Mergent Intellect (formerly Hoover’s)
https://libraries.indiana.edu/mergent-intellect

Product Launch Analytics
https://libraries.indiana.edu/product-launch-analytics

A tale of Powerpoint woe, or, the right tool for the right job

We here in DUX – and UX folks generally – think a lot about the tools that people use to do their work. As a content strategist, for example, if someone asks me to help them create an FAQ, I will take a step back and help them consider whether an FAQ is really the best tool for the job they are trying to do (in this case, generally leading users to the information they need). In the case of the Libraries’ website, we will ask whether a particular function or piece of content belongs on the public website or whether perhaps the staff Intranet is the best tool for that job.

To be a bit silly about it, just because an HTML tag exists that can make your text bright pink doesn’t mean you should actually USE that tool, right? Unless you have a really, really good reason for doing it.

Anyway, it was with that in mind that I came across this fantastic Powerpoint presentation (three words you won’t often hear right in a row, at least not from me) – “PowerPointless: Digital slideshows are the scourge of higher education” by Rebecca Schuman. If, like me, you’ve spent more hours than you care to count sitting through Powerpoint presentations that involved huge blocks of text on the screen or the presenter’s outline, or sat there while somebody carefully read their entire presentation to you from the screen, you will read this and probably fist-pump and shout “hallelujah!” Okay, maybe you won’t do that, especially if you’re in the library. But you really should click on the link and take a look at this presentation before you create YOUR next presentation, whether you’re planning on using Powerpoint or Prezi or just a stack of notes you scribbled out on old napkins.

New databases for July

The following list represents new subscription databases added to the A-Z list of Resources, as well as those for which the title, vendor, or platform has changed, from July 1-29. You may wish to add one or more of these to your subject guides. New databases will be posted to reDUX at the end of each month. You can also find a list of the newest resources, and those for which a trial is underway, at http://libraries.indiana.edu/electronic-resources-trials-and-new-additions.

U.S. Documents Masterfile 1774-2016 (formerly Public Documents Masterfile)
https://libraries.indiana.edu/us-documents-masterfile-1774-2016

voxgov
https://libraries.indiana.edu/voxgov

Zhongguo fang zhi ku
https://libraries.indiana.edu/zhongguo-fang-zhi-ku

New databases for June

The following list represents new subscription databases added to the A-Z list of Resources, as well as those for which the title, vendor, or platform has changed, from June 1-30. You may wish to add one or more of these to your subject guides. New databases will be posted to reDUX at the end of each month. You can also find a list of the newest resources, and those for which a trial is underway, at http://libraries.indiana.edu/electronic-resources-trials-and-new-additions.

American History, 1493-1945
https://libraries.indiana.edu/american-history-1493-1945

Anthropological Fieldwork Online
https://libraries.indiana.edu/anthropological-fieldwork-online

BBC Shakespeare Plays
https://libraries.indiana.edu/bbc-shakespeare-plays

China: Culture and Society
https://libraries.indiana.edu/china-culture-and-society

Church Missionary Society Periodicals
https://libraries.indiana.edu/church-missionary-society-periodicals

Colonial America
https://libraries.indiana.edu/colonial-america

Confidential Print: Latin America
https://libraries.indiana.edu/confidential-print-latin-America

Confidential Print: North America, 1824-1961
https://libraries.indiana.edu/confidential-print-north-america-1824-1961

Everyday Life & Women in America
https://libraries.indiana.edu/everyday-life-women-america

Food Studies Online
https://libraries.indiana.edu/food-studies-online

Foreign Office Files for China
https://libraries.indiana.edu/foreign-office-files-china

LEF Digital Archive
https://libraries.indiana.edu/lef-digital-archive

Macmillan Cabinet Papers, 1957-1963
https://libraries.indiana.edu/macmillan-cabinet-papers-1957-1963

Meiji Japan
https://libraries.indiana.edu/meiji-japan

Migration to New Worlds
https://libraries.indiana.edu/migration-new-worlds

Nixon Years, 1969-1974
https://libraries.indiana.edu/nixon-years-1969-1974

Nutrition Care Manual
https://libraries.indiana.edu/nutrition-care-manual

People’s Daily Database
https://libraries.indiana.edu/peoples-daily-database

Slavery, Abolition and Social Justice
https://libraries.indiana.edu/slavery-abolition-and-social-justice

Textile Hive
https://libraries.indiana.edu/textile-hive

Women in The National Archives
https://libraries.indiana.edu/women-national-archives

New databases for May

The following list represents new subscription databases added to the A-Z list of Resources, as well as those for which the title, vendor, or platform has changed, from May 2-31. You may wish to add one or more of these to your subject guides. New databases will be posted to reDUX at the end of each month. You can also find a list of the newest resources, and those for which a trial is underway, at http://libraries.indiana.edu/electronic-resources-trials-and-new-additions.

Commercial Pattern Archive
https://libraries.indiana.edu/commercial-pattern-archive

ProQuest Congressional (includes ProQuest Congressional Hearings Digital Collection Part I 2016, ProQuest Congressional Research Digital Collection Part H 2016, ProQuest Serial Set 2 Digital Collection Part J 2016)
https://libraries.indiana.edu/proquest-congressional

Publishers Weekly Digital Archive
https://libraries.indiana.edu/publishers-weekly-digital-archive

Russian Dissertations Database
https://libraries.indiana.edu/russian-dissertations-database