404 pages are the worst. As a user, you don’t know why you can’t find what you need; as a designer, you hate that users can’t find what they need. On the IU Libraries website, there is a chat box on all 404 pages, providing the user the opportunity to immediately connect with a librarian, who can then point them in the right direction and provide further research help. However, not all 404 pages are the same-check out a collection of some of the best 404 pages (some of which include cats and Storm Troopers!).